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Categories |
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 Lamps, Tubes & Bulbs - HPS, MH, T5, T8, T10, T12, HQI, etc.  (225 products)
Grow Lighting Systems, Movers, Ballasts, Sockets, Reflectors & Components (556 products)
Nutrients & Supplements - Primary & Secondary, Essential & Minor Elements, Macronutrients (589 products)
Compost Tea Brewing Systems, Bio Extractors, Catalyst, Humate, Seaweed & Book (21 products)
Certified Organic Products - Media, Nutrients & Supplements, Sprays, etc. (290 products)
Foliar Sprays & Leaf Washes (102 products)
Pest / Disease Control & Prevention (130 products)
Cloning & Propagation - Rooting Compound & Gel, Domes, Trays, Heating Mats & Thermostats (87 products)
Complete Aeroponic / Hydroponic Grow Systems, Parts, Trays, Reserviors, etc. (174 products)
Irrigation, Pumps, Reverse Osmosis (RO), Water Chillers, Sprayers, Tubing, Filters, Grommets (348 products)
pH / EC / TDS Meters, Timers, Instruments & Calibration Solutions (210 products)
Pots, Net Cups, Neoprene Inserts, Buckets, Lids, Liners, etc. (98 products)
Grow Media - Hydroton / HigroMite, Rockwool / Stonewool, Coco (Coconut), Soil, Worm Castings (115 products)
Seeds - Organic & Aerogarden™ Kits (52 products)
Environmental Controllers, CO2, Fans / Blowers / Ducting & Air Purification (441 products)
Greenhouses, Bases & Accessories (42 products)
Grow Chambers / Enclosures (3 products)
Reflective / B&W Films, Clips, Tabs, Zipper Doorway (23 products)
Accessories - Gloves, Beakers, Stakes & Ties, Trellis & Clips, Spray Bottles, Cables, LEDs (92 products)
Hand Tools - Seed / Clone to Harvest, Landscape, Knives, Shears, Loppers, etc. (257 products)
Printed Catalog, Books & Videos (33 products)
T-Shirts & Beanies - Apparel (6 products)
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Information |
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| Shipping & Returns |
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Four Shipping Centers
Horticulture Source uses four shipping centers located in Vancouver, WA, Nashville, TN, Ontario,
CA, and Pompano, FL.
The best possible shipper will be used per order (estimated shipping times).
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WASHINGTON
Vancouver, WA
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CALIFORNIA
Ontario, CA
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TENNESSEE
Nashville, TN
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FLORIDA
Pompano Beach, FL
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Note: Orders generally ship 1 to 3 business days upon receipt of payment.
California orders: We may upgrade shipping to California Overnight.
International orders: We have no liability once the order leaves our shipping center.
International USPS shipments: Depending on the shipping method selected, you may not get tracking or status updates and shipments take 24 hours longer to process. We are not liable for lost USPS shipments.
All international sales and special orders are final.
1 Some items and large orders may require shipment via LTL such as Estes.
2 We can use your carrier and refund the shipping if you provide your shipper information.
Shipping confirmation
Products shipped when payment is received.
Orders usually ship within 1-3 business days of ordering.
Depending on the shipper selected, you may get an email including a
tracking number and a link to the website you can use to track your
order.
Shipping
Product weight is used to estimate shipping costs and is not necessarily accurate. Overcharged shipping
costs may be refunded.
Oversized packages are charged as if they were heavier by all shippers. Extra shipping charges for
large/heavy
items will be invoiced for.
Certain items cannot be shipped to all areas. Please see item description for details.
Shipping Costs
Freight charges are calculated by shippers using weight and dimensions.
The manufacturers packaging is placed into shipment boxes with packing
products to protect your purchased items. This adds additional weight
called tare weight. Our cost for this handling is $5.00 per package.
Orders weighing over 73 lbs (sometimes 50 lbs) must be split into multiple
boxes as most delivery services will not handle anything over this weight.
International
Customs is the responsibility of the buyer. Should customs return your shipment,
you will be refunded product cost only.
Warranty
All products come with a manufacturer's standard warranty. Please consult the manufacturer's literature
for specifics.
Quantities
Particular items are available in only case/pack/bag quantities only. Please see item description for
details.
A 10% up charge may be added for broken cases.
Freight Damage and Shortages
All claims must be made with the carrier. At the time of delivery, make sure there is no damage or any
shortages. If there are, it must be noted in the Bill of Lading at the time of delivery. If the Bill of
Lading is signed as complete / undamaged and at a later point damage or shortages are found, you will be
unable to receive compensation.
Returns
Any shipping error will be replaced free of charge.
Any item can be returned within 30 days of order date.
All returns must be in saleable condition. Shipping is not refundable. There may be a 5% to 15%
restock
charge.
You will be credited on receipt of the return.
Please email us at store (at) horticulturesource (dot) com for a Returned Merchandise Authorization
(RMA)
number and the return address. Please write the return authorization number on the outside of the box
and include our order number inside.
Special order items are not returnable.
Returned Merchandise Authorization (RMA)
Though very seldom, we will complete your Returned Merchandise Authorization form for any and all defective products.
Usually return shipments will be covered if the following are met:
Product returned without RMA approval or not sold by us will be refused and shipping charges and administrative fees applied.
If product is returned for Warranty Repair and is out of Warranty or is in Warranty but found to be working, shipping charges will
be applied. Repairs are $40 / hour labor, plus parts when not in warranty.
Product should be returned in original packaging or equivalent. Damage due to poor
packaging may void the warranty and will be the customers’ responsibility.
Warranty will be void if factory serial # has been tampered with or removed.
Distributed products should never be returned without prior approval.
Return products for credit are subject to a minimum 15% restocking fee.
Always write your RMA number on the Shipping call tag and retain the receipt. Do not mark directly on the box.
All warranties are void outside of the U.S. and Canada.
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